Esterline Connection Technologies is a world leader in high performance, highly reliable interconnection solutions for the aeronautic, defence, aerospace, energy, transport and manufacturing industries. Since 2015, its two brands SOURIAU and SUNBANK, have applied the Continuous Improvement approach to performance criteria defined by the Esterline Group.
Market pressure and demands from major customers force the company to continuously improve its performance in all areas, and especially those most visible to the customer, namely logistics, quality and new product development.
For example, to get into the top ten ranking of the best suppliers, a 99% rate of on-time delivery is now needed, whereas the norm was 98% only a few years ago.
To sustain and improve service and quality performance levels, the whole organisation of the company has to continuously re-examine itself.
The E3 approach (Esterline Enterprise Excellence), which was established in 2015 for all Esterline’s business activities, has actively promoted the Continuous Improvement method and set up an organisation in each SOURIAU and SUNBANK site. It is in charge of carrying out training courses, providing practical tools and moderating the working groups. Each year, an analysis is made of the actions taken and the results obtained in order to improve the methods used.
